Travelling with limited mobility shouldn't mean compromising on comfort, dignity, or independence. British Airways recognizes this, offering comprehensive wheelchair assistance services to support passengers with reduced mobility. Whether you're a first-time flyer or a frequent traveler, this guide covers everything you need to know about British Airways Wheelchair Assistance.
British Airways Wheelchair Assistance is a service designed to help passengers with limited mobility travel more comfortably and confidently. It includes help with getting to and from the aircraft, navigating through the airport, boarding, disembarking, and transferring between connecting flights if necessary.
Anyone who has difficulty walking long distances, standing for long periods, or navigating an airport can request wheelchair assistance. This includes:
You don’t need to be a full-time wheelchair user to request this service.
To ensure the best experience, it’s important to request wheelchair assistance at least 48 hours before your flight. Here’s how:
While booking your ticket online, you’ll be asked if you require special assistance. Select the wheelchair assistance option and provide details of your mobility needs.
If you’ve already booked your flight, you can still add wheelchair assistance: